About Us

Delivering Safe, Responsive and Compassionate Care

Eternity Care Ltd is a care and support provider committed to delivering high-quality, person-centred services to individuals with a wide range of needs. Our work is guided by strong governance, safeguarding-led practice and a clear focus on dignity, safety and positive outcomes.

We support individuals, families and professionals across regulated and unregulated services, working closely with local authorities, case managers, solicitors and healthcare professionals.

Our Approach

Our approach is person-centred, outcomes-focused and grounded in best practice. Every service begins with a thorough assessment and a clear plan of care or support, ensuring individual needs, risks and preferences are fully understood.

We recognise that many of the people we support may be vulnerable or facing complex challenges. Our teams are trained to deliver care with empathy, professionalism and clear boundaries, promoting stability and wellbeing.

Our Values

Everything we do at Eternity Care Ltd is underpinned by clear values that shape how we deliver care and support:

  • Safety – safeguarding, risk management and regulatory compliance are central to our services

  • Respect – care is delivered with dignity, compassion and understanding

  • Responsiveness – services are flexible and tailored to individual needs

  • Professionalism – clear communication, accountability and strong leadership

  • Consistency – reliable staffing and continuity of care

Regulated & Unregulated Services

Eternity Care Ltd delivers both CQC-regulated care and unregulated support services, depending on individual needs.

Where personal care or medication support is required, services are delivered under our CQC registration. Where individuals require supervision, guidance or support with daily living without hands-on care, unregulated services are provided.

This flexible model allows us to offer the right level of support while maintaining compliance and safeguarding standards.

Safeguarding & Governance

Safeguarding is at the heart of Eternity Care Ltd. We operate robust safeguarding policies, risk assessment processes and governance frameworks to ensure services are delivered safely and responsibly.

Our leadership team provides clear oversight, supported by structured reporting, quality monitoring and ongoing staff supervision.

Our Team

Our care and support staff are carefully recruited, vetted and trained to deliver high standards of care. This includes:

  • Safer recruitment processes and DBS checks

  • Ongoing training and professional development

  • Supervision and management support

  • 24/7 on-call management

This ensures consistency, reliability and reassurance for the people we support and the professionals we work with.

Who We Work With

We work collaboratively with:

  • Local authorities and commissioning teams

  • Case managers and solicitors

  • Healthcare professionals and MDTs

  • Supported accommodation providers

  • Families and private clients

Our collaborative approach supports effective care planning and positive outcomes.

Why Choose Eternity Care Ltd

Eternity Care Ltd is trusted because we offer:

  • CQC-registered care provision

  • Strong safeguarding and risk management

  • Rapid mobilisation, often within 48 hours

  • Experienced teams trained in complex and high-risk care

  • Clear communication and professional reporting

If you would like to learn more about Eternity Care Ltd or discuss how we can support you, please get in touch with our team.

We are happy to discuss assessments, referrals and service options.

Phone: 07505 543585 / 07950 695881
Email: office@eternitycare.co.uk

Eternity Care Ltd is a CQC-registered care provider rated “Good”, delivering specialist care and support for adults and young people with complex, high-risk and time-critical needs.

We specialise in rapid-response care, domiciliary support, and professionally governed packages for families, local authorities and legal professionals across the North East.

Eternity Care © 2026 by SajGraphix