Based in Birtley | Care Across England
Areas We Cover Across the North East, Greater Manchester and Cheshire East
From our office in Birtley we provide home care, night care, live-in care and specialist packages across the North East, with care teams in Greater Manchester and Cheshire East too. Live-in and complex care packages can be arranged nationwide.

Coverage map
Live-in and complex care packages can also be arranged nationwide. Drag to explore. Use the + and - buttons to zoom.
Our Local Office
Unit 2, 7-9 Arndale House, Durham Road, Birtley, DH3 2PG
Our registered manager and care coordination team work from Birtley, right between Gateshead and Chester-le-Street. Being local means shorter travel times for carers, more reliable visit times for you and a team who knows the area.
- Office hours: Please call for our office hours
- Out of hours: 24/7 on-call management for existing clients, families and professionals

Where Our Care Teams Work
We cover three regions, with our head office in the North East. Every package is assessed individually, so please call us to discuss any address.
The North East
Our home base. From our office in Birtley we provide home care visits, night care, live-in care and specialist packages across Tyne and Wear, County Durham and the wider North East.
- Gateshead
- Birtley
- Chester-le-Street
- Newcastle upon Tyne
- Durham
- Sunderland
- Washington
- South Tyneside
- North Tyneside
Greater Manchester
Care at home, live-in care and complex care packages across the ten Greater Manchester boroughs.
- Manchester
- Salford
- Stockport
- Trafford
- Bolton
- Bury
- Oldham
- Rochdale
- Tameside
- Wigan
Cheshire East
Care at home, live-in care and complex care packages across the Cheshire East council area.
- Crewe
- Macclesfield
- Congleton
- Sandbach
- Nantwich
- Wilmslow
- Knutsford
- Alsager
Live-in and Complex Care Nationwide
For live-in care, 24-hour packages, complex care and rapid response support, we arrange packages across England.
Every package is assessed individually, so please call us to discuss any location.
Care Services Available Locally
Why Local Care Makes a Difference
Reliable timings
Short travel between visits means carers arrive when expected.
Familiar faces
Small local teams mean the same carers visit regularly.
Local knowledge
We know the GP surgeries, pharmacies, hospitals and community services near you.
Quick response
Our Birtley office and 24/7 on-call team are never far away.
Coverage Questions
Talk to Your Local Care Team
Tell us where you are and what support you need, and a member of our team will call you back with honest, no obligation advice.
- 07505 543585
- [email protected]
- Unit 2, 7-9 Arndale House, Durham Road, Birtley, DH3 2PG
In an emergency, always call 999.

