CQC Rated Good | Registered for Children 0 to 18
Care and Support for Children and Young People
Safe, consistent and safeguarding-led care for children and young people up to 18, at home with their families and in semi-independent or supported settings. We work alongside families, accommodation providers and local authorities to help every placement succeed.
Often mobilised within 0 hours
1:1 and 2:1 staffing
Waking nights
24/7 on-call management
Stability for Children and Young People
We are registered with the CQC to care for children and young people from birth to 18, whether that means personal care and support for a child with complex needs at home, or staffing for a young person in a supported setting. Many of the young people we support have experienced instability or trauma, and what they need most is consistency: familiar staff, clear boundaries and adults who stay.
Eternity Care provides that staffing and support. We work closely with local authorities, social workers, placement teams and supported accommodation providers so every placement is safe, well managed and properly staffed. Every placement begins with a thorough assessment and a clear support plan reflecting the young person's needs, risks and goals.
When a Placement Is Urgent
48hPlacements for young people are often needed quickly. We can typically mobilise within 48 hours, including daytime staffing, waking night support and double-up staffing where risk requires. We confirm realistic start times honestly and keep placement teams informed from the first call.
Local authority children's services and leaving care teams
Social workers and personal advisers
Placement teams and brokers
Ofsted-registered supported accommodation providers
The Right Level of Support
Support without personal care
Where a young person does not need hands-on care, we provide supervision, guidance and daily living support focused on safety, structure and independence, working within the framework of the accommodation provider.
Regulated care (CQC)
Where a young person needs personal care, medication support or physical assistance, care is delivered under our CQC registration, giving commissioners additional regulatory assurance.
Clear responsibilities
We do not provide accommodation or offer tenancies. We work alongside Ofsted-registered supported accommodation providers, who remain responsible for the accommodation.
How We Support Young People
1:1 and 2:1 staffing: Consistent workers matched to the young person and the level of risk.
Day and waking night support: Supervision and presence around the clock where needed.
Emotional and behavioural support: Calm, trauma-informed responses and positive engagement.
Routines and independent living skills: Cooking, budgeting, tenancy skills and self-care.
Education, training and work: Encouragement to attend college, training or employment.
Community access: Support to build healthy relationships and positive activities.
Crisis and placement stabilisation: Extra staffing quickly when a placement is at risk.
Safeguarding at the Heart of Every Placement
From Referral to a Stable Placement
- 1
Referral
The local authority or placement team shares the key information.
- 2
Assessment
We assess needs, risks and goals with the placement team.
- 3
Staffing and plan
We confirm staffing levels, the support plan and a start date.
- 4
Support begins
Consistent workers start, often within 48 hours.
- 5
Review
Regular reviews with the social worker and accommodation provider.
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Young People's Support Questions
Discuss a Placement
Our team will talk through the young person's needs and advise on staffing, risks and a realistic start date.
- 07505 543585
- [email protected]
- Unit 2, 7-9 Arndale House, Durham Road, Birtley, DH3 2PG
If a young person is in immediate danger, call 999.