CQC Regulated | Rated Good
Supported Living Across the North East and England
Care and support that helps adults with learning disabilities, autism, mental health needs or physical disabilities live as independently as possible in a home of their own. We provide the support hours. The person keeps their own front door, their own routines and their own choices.
CQC Rated Good
A few hours to 24-hour support
Waking nights and sleep-ins
24/7 on-call management
What Is Supported Living?
Supported living means living in your own home, whether that is a flat, a shared house or a tenancy with a housing provider, with the care and support you need coming to you. It is built on the idea that everyone has the right to an ordinary life: their own front door, their own routine and real choice over how they spend their day.
Eternity Care provides the support side of that arrangement. Where personal care or medication support is needed, it is delivered under our CQC registration with full care plans, risk assessments and records. Alongside it, our support workers help with the practical things that make independent living work, from cooking and budgeting to appointments, work, learning and getting out into the community.
Who We Support
Adults with learning disabilities
Autistic adults
People living with mental health conditions
Adults with physical disabilities
People with acquired brain injury or neurological conditions
Young adults moving on from the family home or children's services
We support people in their own flats and houses, in shared supported living schemes and in tenancies arranged by local authorities and housing providers.
What Our Supported Living Support Includes
Personal care and medication: Delivered with dignity under our CQC registration, only where it is needed.
Daily living skills: Cooking, cleaning, laundry and keeping the home safe and comfortable.
Money and tenancy: Budgeting, bills, benefits and keeping the tenancy on track with the housing provider.
Health and appointments: GP, dentist, hospital and therapy appointments, and following health plans.
Work, learning and activities: Support to attend college, volunteering, work and the things the person enjoys.
Community and relationships: Getting out, keeping in touch with family and friends and being part of the local area.
Emotional and behavioural support: Calm, consistent support that follows positive behaviour support plans where they exist.
Every person has a support plan written with them, in their words, setting out what they want from their life and how we help them get there.
Support Shaped Around the Person
Hourly support
A few hours a week to several visits a day.
1:1 support
A consistent worker for personalised support.
Shared support
Shared hours where several people live together.
Waking nights
Awake overnight support where needs call for it.
Sleep-ins
An overnight presence for reassurance and safety.
24-hour support
Round the clock rotas with a consistent core team.
Independence With the Right Safeguards
Supported living only works when people feel safe as well as free. Every package has a support plan and risk assessment written with the person, clear records, regular reviews and a team who know them well.
Working With Local Authorities and Housing Providers
We work alongside social workers, commissioners, housing associations and supported housing providers. You get a named contact, agreed hours and reporting, prompt escalation of any concerns and a team that follows the outcomes set in the person's support plan.
Call us on 07505 543585From First Conversation to Settled Support
- 1
Get in touch
Call us or ask your social worker to refer. We listen to what the person wants.
- 2
Assessment
We meet the person, their family and professionals and assess needs, risks and goals.
- 3
Support plan
A plan written with the person, covering hours, routines and what matters to them.
- 4
Matching and introductions
We match support workers carefully and introduce them before support starts.
- 5
Review
Regular reviews so the support grows with the person's independence.
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Supported Living Questions
Talk to Us About Supported Living
Tell us about the person and the life they want, and our team will advise on the support that would help.
- 07505 543585
- [email protected]
- Unit 2, 7-9 Arndale House, Durham Road, Birtley, DH3 2PG
In an emergency, always call 999.